SIAGIAN, A. O.; WIJOYO, H. Dampak kualitas pelayanan dan kualitas produk terhadap kepuasan konsumen PT. Gemilang Sinar Jaya. Insight Management Journal, [S. l.], v. 1, n. 3, p. 106-114, 2021. DOI: 10.47065/imj.v1i3.78. Disponível em: https://journals.insightpub.org/index.php/imj/article/view/78. Acesso em: 26 oct. 2025.